Our goals upon creating the code were mirroring the values, notions, and mentality of what we, as a brand stand for. It is necessary to formulate our essential values and behavioural rules in a business document for our employees within the company, and our partners by contract. They can appropriately represent the brand as they accept and comply with the rules in the course of working and cooperating. By executing our social and business missions, a trustworthy, pure but simple culture is born out of what NANRI embodies. The Code of Conduct provides keystones for the cooperation of employees and business partners, along with the daily working process. Additionally, corresponding with the laws and requirements of authorities provides transparent and natural backgrounds for every participant.
1.2. THE MISSION OF NANRI
Our mission is to familiarize a new dimension of existence with the public. The philosophy of our brand is to respect ourselves both mentally and physically. Our products are for people who are ready to believe in themselves and acknowledge that the first crucial milestone to be reached is to polish their confidence similarly to how craftsmen polish gemstones. With careful implementation and precise polishing, naturally radiant colours and unmatched purity will be highlighted.
Our supreme goal, however, is to remind you to take care of that one loyal partner who is constantly by your side, even through the dark and hasty weekdays – YOURSELF. Our body and mental health will be thankful for the faith and loyalty we devote to ourselves – this is what we wish to present you with NANRI, which means gratitude in Tamil.
Every product born out of NANRI’s mentality is a masterpiece itself: the fruit of craftsmen’s proficiency, careful devotion, and detailed work. Our role model is the hummingbird – its heart is beating 600 times per minute even in calm position. Its wings are moving 86 times per second as it is flying and searching endlessly for appropriate nourishment. If its wings are pinned down and it can not fly, it will die in 10 seconds. NANRI will never stop searching, discovering, and improving either. Change is the only certainty in life.
2. SECOND CHAPTER: VALUES OF NANRI
2.1. RESPECTING EVERY HUMAN BEING
NANRI rejects extreme behaviour, discrimination, and every form of abuse or harassment. We created our working conditions so that any occurrence like that would be impossible to happen in our circle (including our partners). A healthy and peaceful working environment is an essential element of our company.
2.2. TRUSTWORTHY CONNECTIONS AND ACCOUNTABILITY
Trust is not merely a concept at NANRI. It is the main force in its circulatory system. Similarly to the heart in a human’s body. It plays a vital role within the organisation and in our relationships with the customers. Without trust, a new and solid company out of genuine people could not have been born. Members of our community – who work for NANRI on a daily basis – are clear cut images of the values that the brand represents. It is extremely important for members to decide upon significant questions while keeping the company’s mentality in mind, and to manage working processes responsibly. Besides trust and accountability, effective teamwork is a basic component of everyday life. We value our colleagues for being the system itself rather than just constituents. Their ultimate goal is to see the company reach its mission with their flourishing talent as the joy of creation fills every fibre of their being.
2.3. CONTRAST AND CORRESPONDENCE
Outstanding components of NANRI are authenticity, purity, and simplicity. NANRI showcases the chastely visible reality without fake facades by harmonizing the wonderfully complex human body with simple ingredients. It is important to note that simplicity and the usage of pure ingredients guarantees high-quality and functionally effective products that do not need to be inexhaustibly complicated.
2.4. ABILITY TO CREATE
The value of creating is connected to business values which is making the formation of original products possible. The products are not only functional, but their designs are outstanding individuals on the market.
2.5. RESPECTING NATURE
The purity of our brand comes from using natural sources. Environmentally friendly materials are prioritized upon choosing the right packaging for our products. Wood, paper, glass, clay, and pottery – these materials make up 99% of the packaging thus reducing plastic usage which is one of the most crucial and relevant problems in the world. Our goal is to set an example and guide our customers and other participants in the market towards a better future. We chose a conscious lifestyle and take responsibility for sustaining our planet in a healthy manner. We pay careful attention to environmentally friendly norms and encourage our partners and suppliers to do the same.
2.6. FAMILY FRIENDLY ORGANISATION
Colleagues on maternity leave shall continue to participate in online communications and events. We provide flexible, atypical working hours for parents coming back from maternity leave – part time, teleworking, adaptable schedule, etc.. Paid holidays are only mandatory during Christmas, otherwise it is managed according to the employee’s will.
2.7. ANIMAL FRIENDLY ORGANISATION
In compliance with hygienical standards, our colleagues are welcome to spend working hours with their pets. With this opportunity we wish to prevent frustration in the employee upon having to sort out chaperonage conditions for the pet.
3. THIRD CHAPTER: MENTALITY OF NANRI
3.1. COMMUNICATION
Two-way, interactive communication is a keystone in our work. Members of the circulatory system and beyond are welcome to share their honest feedback which we accept and reciprocate.
3.2. DEVELOPING PROFESSIONAL QUALITIES
NANRI is encouraging creativity and developing professional skills so that everyone who is taking part in the company’s mission can reach their full potential. To assure and nourish the employees’ motivation and keep them constantly interested, NANRI organizes recreational activities. We support everyone with our best efforts to evolve and find their individuality. Our organisation advocates for developing the skills and talents of our employees by trainings.
3.3. SECRECY
The brand is following strict rules in order to administer the personal data of clients in the most confidential way. Unauthorized people cannot possess these details, thus preventing misusage and felony.
3.4. RAISING AWARENESS
The very existence and content of our Code of Conduct is an important part of building partnerships. NANRI expects compliance with the text from the suppliers and partners to strengthen the brand’s mentality. It is important to follow the rules without exceptions upon acknowledging them.
3.5. ADVERTISEMENT AND MARKETING
Products under the trade name of NANRI must solely be purchased from the www.nanri.hu website. Our PR and marketing activities are based on honesty and decency. By using advertising tools belonging to the BTL marketing communications group, we are striving to make our brand widely known by potential customers.
3.6. FIGHTING AGAINST MONEY LAUNDERING
We chose our employees, partners, and other associates with conscientious approach. We write contracts every time we make new partnerships to secure their moral integrity and reputation. Our partners by contract cannot participate in any illegal schemes, felony or activities concerning money laundering under any circumstances.
4. FOURTH CHAPTER: ETIQUETTE
4.1. CONNECTING WITH CLIENTS
The authenticity of our brand is ensured by rejecting deception, fraudulence, and corrupt behaviour. Complying with legal requirements is obligatory for operating the organisation. We are interested in reaching our potential consumers with tools that paint a real representation of the brand and its products. The webshop was constructed in a way that gives customers a chance of getting to know the ingredients and the brand itself. We provide a transparent platform for the purchasing process. We provide an opportunity for every customer to return their products according to the General Terms and Conditions. We present correct professionalism while strengthening a loyal relationship between NANRI and the customers. This connection is based on creativity, originality, and the reliability of the brand.
4.2. CONNECTING WITH PARTNERS AND SUPPLIERS
NANRI choses its business partners with enormous care. No incompatibility or distrust can occur while forming the partnership. Professional, conscientious, and reliable partners are prioritized. Our mentality concerning partners is based on the method of meritocracy.
4.3. CONNECTING WITH AUTHORITIES AND OFFICIAL BODIES
Besides our clients and partners, we are devoted towards cooperating with authorities. It is our common interest to provide proper transparency and integrity in the course of our operation to consumer organisations, judicial authorities and public servants.
5. FIFTH CHAPTER: FINAL STATEMENT
The Code of Conduct which contains integral parts of our business contracts was approved by the owners of NANRI. Violation of the rules written in the document can result in the immediate termination of the contract.
